Keep every request moving from report to resolution.
Proppify gives your team clear response targets, useful context, and automatic updates so urgent issues rise to the top and residents do not have to chase for answers.
Residents can sign in to a secure portal to view request history, reply with questions or access details, upload more photos, and see scheduled appointments.
Response targets
Set practical response and resolution targets by priority, from urgent issues to routine work.
Emergency triage
Highlight urgent requests, filter the queue, and make overdue work visible before it becomes a bigger problem.
Automatic updates
Keep requesters informed when work is received, scheduled, in progress, completed, or delayed.
Useful context
Capture access windows, photos, public updates, and private team notes in one request record.